The City of West Plains is alerting city utility customers of a problem with this month’s utility bills. The City posted the following message on their social media.
We are aware of an issue with this month’s utility bills, which resulted in emails being sent incorrectly stating that no balance was due. Our team is working diligently with our service providers to resolve the issue.
We anticipate having corrected invoices sent to customers by the end of this week.
We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding as we work to fix this.
Thank you for your continued support!
If you have any questions or concerns, please feel free to contact our Utility Billing Office at 417-256-7176.
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